Refund policy
At Eastern Deity, every piece is handcrafted.
Custom Bracelets: Made-to-measure. No returns for fit or preference.
Quality Issues: Wrong size, materials, or structural defects — contact within 7 days. We remake or refund. Eastern Deity covers all return shipping costs for approved claims.
Figurines & Decor: Returns for transit damage or manufacturing defects only.
Return Cost: Free returns for approved quality claims. No returns for other reasons.
Refund: 7 business days to original payment method.